SMB Research just completed a survey for 2010 IT Planning for Small-to-Medium Businesses (SMBs).
2010 IT Planning for Small-to-Medium Business
April 23, 2010 by · 3 Comments
An Introduction to Supply Chain Management from ASU
April 12, 2010 by · Leave a Comment
If you are new to the world of supply chain management, there is no dearth of sources and resources for you to tap into to learn what supply chain management is, and what it means for you. There are also no dearth of sources to find out where these resources are.
Arizona State University’s W.P. Carey school of Business, long renowned for its supply chain management program, has just put out the first in a series of 12 video modules on supply chain management. (Which I would not have perhaps noticed but for ReliablePlant.) [Read more...]
CRM for Small-to-Medium Business: A Selection in Process
January 31, 2010 by · Leave a Comment
SMB Research has a great interest in Customer Relationship Management (CRM). After all, we focus on the technology research needs of Small-to-Medium business. Features that allow companies to know their customers better is what drives Small and Medium business to be able to grow and thrive. Competition can be fierce for Small-to-Medium Businesses (SMB’s) and having the ability better know ones customer is essential. So how does CRM allow companies to know their customer better? [Read more...]
Sizing up Small-to-Medium Business (SMB) – A Follow-up
January 29, 2010 by · Leave a Comment
In the process of writing my blog post, “Sizing up Small-to-Medium Business (SMB)“, I initiated a lively discussion on LinkedIn’s SMB IT Forum.
My thanks to the following people for participating in one of the longer discussions I have seen or been involved in on LinkedIn:
- Amy Babinchak, IT Business Owner, Author, Advisor, Professor, and blogger at ThirdTier.net and at Small Business Tech Notes
- Jere Terrill, Owner, My Computer Mechanic, Inc.
- Leon McCaskill, Owner, InfiNet Inc.
- Peter Brown, Managing Director of Pensive; Board Chairman and President of OASIS
- Rebecca Edgerton Wright, PWEA Lead Developer/Architect at IBM PartnerWorld
- Sanjeev Aggarwal, Founder & Partner, SMB Group, Inc.
- Scott Wilson, Principal Consultant at Indigo Moon Systems
Here are some take-aways from this discussion: [Read more...]
Sizing up Small-to-Medium Business (SMB)
January 12, 2010 by · 11 Comments
As we enter 2010, and we here at SMB Research begin to focus on the technology advisory needs of the small and small-to-medium business, it is worth taking a fresh look at “small business”, and “SMB” (or “SME”) – and, indeed, what these terms even mean.
The confusion around these terms have been addressed before elsewhere before, most notably by Anita Campbell Editor in Chief of the terrific Small Business Trends website, but by others as well. (You will find below references to several other discussions about the challenge of defining SMB and small business.) [Read more...]
SMBs: Get Influence Working With Large Vendors; 7 Guidelines to Ease the Process
December 14, 2009 by · 2 Comments
We find it amazing how often large vendors in either ERP, Supply Chain, or some other category of software, come in to a deal and do not offer the prospect the best information to help make a decision. References are not provided or slowly given, prices are kept at a premium, and in some cases the prospect is mislead on the functionality of the software. While vendors do need to use their references wisely, users do need to know where to turn when they are not getting answers. [Read more...]