SMB Research has intended for some time to provide some ideas around how to use a technology analyst firm. This is a difficult task because the analyst firm industry has many flavors, business and revenue models, services, and deliverables. Analysts are often lumped in with consultants and consulting, and, for many, even the lines between analysts, consultants and resellers, VARS and MSPs (managed service providers) are blurry. There are many streams of discussions on the internet and elsewhere about the different analyst firm models, business and revenue models, and the issues around bias and transparency, among other things. We will not make even a pretense of trying to sort all of this out for you here. (You can give us a call, if you like.) What we can do for you as a start is offer some insights on what a technology analyst firm is, and how to use a technology analyst firm like SMB Research.
Small Business Technology Tour, 2011
The Small Business Technology Tour, hosted by the energetic and engaging Ramon Ray came to Boston this week, and SMB Research had an opportunity to sit in to hear what the experts and small businesses are talking about. This Boston event was the 3rd of 5 stops for the 2011 tour, and, like the agendas in the other tour stops (with some minor variations) the Small Business Technology Tour focuses on addressing how small businesses can strategically use technology to grow their businesses. There are technology references and insights mixed in, but the primary focus is on strategies and best practices in the establishing an on-site presence, and then leveraging that with the right marketing, sales and content strategies. Ramon Ray and Laura Leites of Smallbiztechnology.com brought an engaging mix of speakers who in general provided some valuable insights to the enthusiastic audience.
SMB Research’s Watch List for Oracle OpenWorld 2011
SMB Research is monitoring developments from Oracle OpenWorld 2011 with great interest. Are you a Mid-market or SMB headed to Oracle OpenWorld? Are you evaluating Oracle for the first time, or further integrating an Oracle solution or technology into your enterprise? Let us know what you think of Oracle’s strategy and technology and what questions/concerns you have. Here below are a few of the things we are watching, with plans to refresh our assessment of Oracle for you in the near future.
How Serious is Oracle about the Mid-Market and SMB?
Oracle’s Application strategy, and Fusion Apps
Oracle Accelerate, and Oracle Business Accelerators
Oracle channel chief Judson Althoff’s channel strategy
Oracle Database Appliance
Oracle’s Cloud strategy and Cloud Lifecycle management
Oracle Exalytics Business Intelligence Machine
If you are at Oracle OpenWorld, these are things that we would recommend you pay some attention to. What else is on your To Do list? We are ready to take it on with you.
Sustainability Strategies for the SMB / SME

Mango Networks‘ Lisa Lillelund provided a timely and engaging presentation at the North Shore Technology Council‘s (NSTC)
first Wednesday of the month Sustainability Forum at the Cleantech InnoVenture Center in Lynn. Mango Networks describes itself as “a Sustainability, Clean Energy, and Environmental Communications Company..[who] advises companies, universities, schools, clean tech start-ups, and resorts…[and advocates] for environmentally friendlier business and living practices through our consulting projects, articles,
presentations, and educational events.’ Ms. Lillelund’s message to the assembled audience reflected Mango’s mission to educate on what sustainability is, and what we can all be doing about sustainability in our businesses and our lives.
Everest Software and Versata – Software Vendors or Portfolio Companies?

SMB Research has been hearing some interesting things from the Everest Software end-user community. So we decided it was time to take a closer look. What we find is a software company that seems to like to do things its own way – and perhaps a bit differently than some of the software and technology companies you are more familiar with. Everest Software has been around for quite a long time, and continues to make an impression on customers – either quite positive or very negative.
SMB Research – Taking Stock: Microsoft SharePoint, Plex Systems, Salesorder.com
SMB Research attended SPTechCon Boston 2011 this week, and the highlight (as you might infer if you are keeping up the SMB Research Blog) were the exhibitors. We diligently trolled the booths looking for SMB and midmarket stories, and vendors and service providers servicing same.
SMB Research – Taking Stock: SYSPRO, Lawson Software, Interprise Solutions
SYSPRO, the long-time private ERP vendor will be presenting on June 8, 2011 in New York City at the Atlantic Design and Manufacturing Show. SYSPRO has been around for more than 30 years, and continually showing up on the evaluation lists of midsize companies, particularly in the food, medical devices, electronics, machinery/equipment and distribution industries, looking for a cost-effective full-featured system. [Read more...]
Infor Global Solutions Acquires Lawson Software
Lawson Software‘s signing, in the past few days, of the definitive agreement to be acquired by Golden Gate Capital and Infor Global Solutions promises to vault the combined entity to the #3 slot of ERP vendors. This is a notable achievement for Infor. [Read more...]
