We find it amazing how often large vendors in either  ERP, Supply Chain, or some other category of software, come in to a deal and do not offer the prospect the best information to help make a decision.   References are not provided or slowly given, prices are kept at a premium, and in some cases the prospect is mislead on the functionality of the software.   While vendors do need to use their references wisely, users do need to know where to turn when they are not getting answers. [Read more...]