In an announcement following by barely 3 weeks the disclosure that Lawson Software had received an unsolicited bid from Infor Global Solutions, private equity firm Apax Partners has announced plans to acquire and merge Activant Solutions and Epicor Software into a new privately-held company, to be called Epicor Software. The new entity will have some 30,000 customers and $825M in revenues. This clearly indicates continuing interest by the investment community in the lucrative ERP marketplace, and an opportunity for larger players in the marketplace other than the two giants, SAP and Oracle.
It has been a year since SMB Research posted “SMBs: Get Influence Working with Large Vendors; 7 Guidelines to Ease the Process”. As we have been working with a number of end users in 2010 and in early 2011, we are updating and refreshing this with some new insights and recommendations.
While it is undoubtedly true that small-to-medium businesses (SMBs) cannot avail themselves of all of the price breaks and other advantages of larger enterprises who have bigger IT and capex budgets, there are steps you can take to “look” big and be treated with the respect and amount of attention that you deserve: [Read more...]
There were several pieces of interesting news this week in the Business Intelligence world:
- Tableau seemed to take some delight in announcing their revenues for 2010, and claiming that their growth rate outpaced that of a close competitor
- SAP announced some renaming of its BusinessObjects solutions.
- IBM announced release of Cognos Express v9.5.
SMB Research listened in closely to IBM this past week on their announcement of IBM’s Cognos Express v9.5.
When a company over $14B focuses on a market, even if this represents a smaller percentage of their total revenue such as 5% to 10% , that could represents nearly a $1B business. That can probably be said about EMC‘s Small-to-Medium (SMB) focus. [Read more...]
SMB Research has a great interest in Customer Relationship Management (CRM). After all, we focus on the technology research needs of Small-to-Medium business. Features that allow companies to know their customers better is what drives Small and Medium business to be able to grow and thrive. Competition can be fierce for Small-to-Medium Businesses (SMB’s) and having the ability better know ones customer is essential. So how does CRM allow companies to know their customer better? [Read more...]
My thanks to the following people for participating in one of the longer discussions I have seen or been involved in on LinkedIn:
- Amy Babinchak, IT Business Owner, Author, Advisor, Professor, and blogger at ThirdTier.net and at Small Business Tech Notes
- Peter Brown, Managing Director of Pensive; Board Chairman and President of OASIS
- Rebecca Edgerton Wright, PWEA Lead Developer/Architect at IBM PartnerWorld
- Sanjeev Aggarwal, Founder & Partner, SMB Group, Inc.
- Scott Wilson, Principal Consultant at Indigo Moon Systems
Here are some take-aways from this discussion: [Read more...]
As we enter 2010, and we here at SMB Research begin to focus on the technology advisory needs of the small and small-to-medium business, it is worth taking a fresh look at “small business”, and “SMB” (or “SME”) – and, indeed, what these terms even mean.
The confusion around these terms have been addressed before elsewhere before, most notably by Anita Campbell Editor in Chief of the terrific Small Business Trends website, but by others as well. (You will find below references to several other discussions about the challenge of defining SMB and small business.) [Read more...]
We find it amazing how often large vendors in either ERP, Supply Chain, or some other category of software, come in to a deal and do not offer the prospect the best information to help make a decision. References are not provided or slowly given, prices are kept at a premium, and in some cases the prospect is mislead on the functionality of the software. While vendors do need to use their references wisely, users do need to know where to turn when they are not getting answers. [Read more...]