5 Ways SMBs Can Better Influence Technology Vendors

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It has been a year since SMB Research posted “SMBs: Get Influence Working with Large Vendors; 7 Guidelines to Ease the Process”.  As we have been working with a number of end users in 2010 and in early 2011, we are updating and refreshing this with some new insights and recommendations.

While it is undoubtedly true that small-to-medium businesses (SMBs) cannot avail themselves of all of the price breaks and other advantages of larger enterprises who have bigger IT and capex budgets, there are steps you can take to “look” big and be treated with the respect and amount of attention that you deserve: [Read more...]

SMB Research’s Top 20 Favorite Reads of 2010

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What was the best SMB or technology-related piece you read this past year?

When we at SMB Research started talking a few weeks ago about what we thought were some of the most interesting and valuable articles from 2010, we realized that once again this year there has been a great deal of very good (however you define this) research and writing.  If you struggle to find the time to read to read everything that deserves your attention, we share your pain.

To help you out, SMB Research decided to take a look back at some of what has been written and published this past year, and to identify some of our favorite reads.

SMB Research’s Top 20 Favorite Reads, 2010:
(in chronological order)

[Read more...]

Virtual Server Backup – A Conversation with Lois Paul’s Don Jennings

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SMB Research is working with the Data Center Infrastructure Group’s Jerome Wendt to produce a Virtual Server Backup Software Buyer’s Guide.

Talking to Jerome and other folks, it has become apparent that the virtual server backup area is rapidly growing and evolving, and there is a lot of resulting end-user interest (and confusion).

So DCIG and SMB Research are jumping into the breach, as it were, and working on a Buyer’s Guide that should be the best source yet of information on this market segment.
[Read more...]

Vendors: Are You Trying to Hide from Prospects and Industry Influencers?

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In our research work at SMB Research, LLC we are continually researching, analyzing, profiling and/or reaching out to software, hardware, technology, and professional service vendors.  People, you are often not making this as easy as it could be!  You are putting unnecessary speed bumps in the way. [Read more...]

EMC for Small-to-Medium Business

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When a company over $14B focuses on a market, even if this represents a smaller percentage of their total revenue such as 5% to 10% , that could represents nearly a $1B business.  That can probably be said about EMC‘s Small-to-Medium (SMB) focus. [Read more...]

2010 IT Planning for Small-to-Medium Business

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SMB Research just completed a survey for 2010 IT Planning for Small-to-Medium Businesses (SMBs).  

SMBs: Get Influence Working With Large Vendors; 7 Guidelines to Ease the Process

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We find it amazing how often large vendors in either  ERP, Supply Chain, or some other category of software, come in to a deal and do not offer the prospect the best information to help make a decision.   References are not provided or slowly given, prices are kept at a premium, and in some cases the prospect is mislead on the functionality of the software.   While vendors do need to use their references wisely, users do need to know where to turn when they are not getting answers. [Read more...]

Welcome to The SMB Research Blog

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Welcome to SMB Research’s blog, a new blog by Miles Prescott and Bob Eastman. The goal of this blog will be to offer some ideas and insights from our combined 25 years worth of experience, and continuing work, advising enterprises large and small on matters relating to enterprise IT and technology, as well as to highlight ideas, trends, insights that we find particularly interesting and relevant for the small-medium (sub-$1B revenues) market.

This blog holds no ambitions as a news portal.  The SMB Research Blog will instead report on and discuss ideas, trends, advice, and yes, some news,  that we think you should take a closer look at.  Consider this blog to be a journal of sorts of the work that we are doing as SMB Research.  Needless to say, our rigorous observance of any nondisclosures that we work under, and our trusted client relationships are paramount, and so there will be much that we are not at liberty to write about.

Great insights and ideas, however, comes from many places, and if there is one thing that we have learned, it is that there is no limit to the great things that can happen, the great value and ideas that can be created, from the value chain of our network of end-users, software and technology providers, service providers, analysts, research firms, and our network-at-large.

We will strive to create value for you in this blog, and we would appreciate any opportunity to work with you as a client to create value for you. Please visit SMB Research.  Please visit here often.  Please contribute to the discussion here.  Let us know how we are doing.