How To Use a Technology Analyst Firm

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SMB Research has intended for some time to provide some ideas around how to use a technology analyst firm.  This is a difficult task because the analyst firm industry has many flavors, business and revenue models, services, and deliverables.  Analysts are often lumped in with consultants and consulting, and, for many, even the lines between analysts, consultants and resellers, VARS and MSPs (managed service providers) are blurry.  There are many streams of discussions on the internet and elsewhere about the different analyst firm models, business and revenue models, and the issues around bias and transparency, among other things.  We will not make even a pretense of trying to sort all of this out for you here.  (You can give us a call, if you like.)   What we can do for you as a start is offer some insights on what a technology analyst firm is, and how to use a technology analyst firm like SMB Research.

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Everest Software and Versata – Software Vendors or Portfolio Companies?

Versata
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SMB Research has been hearing some interesting things from the Everest Software end-user community.  So we decided it was time to take a closer look.  What we find is a software company that seems to like to do things its own way – and perhaps a bit differently than some of the software and technology companies you are more familiar with.  Everest Software has been around for quite a long time, and continues to make an impression on customers – either quite positive or very negative.

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Living it up at SPTechCon Boston 2011

Microsoft SPTechCon Boston 2011
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[This post has been updated June 5, 2011 to correct some errors that an alert reader has pointed out to me.]

OK, granted, it was my own fault for coming to this, a mistake I am not likely to repeat.  You go to enough conferences, and sooner or later you make the mistake of thinking that everyone knows how to put on an event that isn’t lame.

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SMB Research – Taking Stock: SYSPRO, Lawson Software, Interprise Solutions

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SYSPRO, the long-time private ERP vendor will be presenting on June 8, 2011 in New York City at the Atlantic Design and Manufacturing Show.   SYSPRO has been around for more than 30 years, and continually showing up on the evaluation lists of midsize companies, particularly in the food, medical devices, electronics, machinery/equipment and distribution industries, looking for a cost-effective full-featured system. [Read more...]

SMB Research – Taking Stock – April 20, 2011

EFI logo
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It was great to get an update this week from Lawson Software (there’s a lot to be said for a briefing after a conference, btw).  More to come!…. [Read more...]

5 Ways SMBs Can Better Influence Technology Vendors

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It has been a year since SMB Research posted “SMBs: Get Influence Working with Large Vendors; 7 Guidelines to Ease the Process”.  As we have been working with a number of end users in 2010 and in early 2011, we are updating and refreshing this with some new insights and recommendations.

While it is undoubtedly true that small-to-medium businesses (SMBs) cannot avail themselves of all of the price breaks and other advantages of larger enterprises who have bigger IT and capex budgets, there are steps you can take to “look” big and be treated with the respect and amount of attention that you deserve: [Read more...]

SMB Research’s Top 20 Favorite Reads of 2010

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What was the best SMB or technology-related piece you read this past year?

When we at SMB Research started talking a few weeks ago about what we thought were some of the most interesting and valuable articles from 2010, we realized that once again this year there has been a great deal of very good (however you define this) research and writing.  If you struggle to find the time to read to read everything that deserves your attention, we share your pain.

To help you out, SMB Research decided to take a look back at some of what has been written and published this past year, and to identify some of our favorite reads.

SMB Research’s Top 20 Favorite Reads, 2010:
(in chronological order)

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