software - SMB Research

SMB Research’s Watch List for Oracle OpenWorld 2011

October 3, 2011 By Robert Eastman 1 Comment

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SMB Research is monitoring developments from Oracle OpenWorld 2011 with great interest. Are you a Mid-market or SMB headed to Oracle OpenWorld? Are you evaluating Oracle for the first time, or further integrating an Oracle solution or technology into your enterprise? Let us know what you think of Oracle’s strategy and technology and what questions/concerns you have. Here below are a few of the things we are watching, with plans to refresh our assessment of Oracle for you in the near future.

SMB Research – Taking Stock: Interprise Solutions, LogicBay, Partner Relationship Management, Kiva, Jobscope

July 12, 2011 By Robert Eastman Leave a Comment

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Interprise Solutions has announced its 2011 Event for August 23-26 at the Mirage Hotel, Las Vegas. This promises to be, we would think, one of the more exciting Interprise events in recent history with release of its 6.0. (We’re working on an overdue review of this solution which Gary Harrison has kindly taken the covers off for us.)

SMB Research – Taking Stock: NetSuite, Internet Retailer Conference (IRCE), Enterprise 2.0

June 10, 2011 By smbblog admin Leave a Comment

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SMB Research provides another wrap-up of news big and small – or simply epiphanies for us - that we think you may want to know about. On deck this week are: Events, events, and more events. – oh, and also NetSuite, Waterloo Manufacturing, Plex Systems, and Tribute, Inc.

Everest Software and Versata – Software Vendors or Portfolio Companies?

June 8, 2011 By Miles Prescott and Bob Eastman 4 Comments

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SMB Research has been hearing some interesting things from the Everest Software end-user community. So we decided it was time to take a closer look. What we find is a software company that seems to like to do things its own way – and perhaps a bit differently than some of the software and technology companies you are more familiar with. Everest Software has been around for quite a long time, and continues to make an impression on customers – either quite positive or very negative.

SMB Research – Taking Stock: Microsoft SharePoint, Plex Systems, Salesorder.com

June 3, 2011 By Robert Eastman Leave a Comment

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SMB Research attended SPTechCon Boston 2011 this week, and the highlight (as you might infer if you are keeping up the SMB Research Blog) were the exhibitors. We diligently trolled the booths looking for SMB and midmarket stories, and vendors and service providers servicing same.

Living it up at SPTechCon Boston 2011

June 2, 2011 By Robert Eastman 3 Comments

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[This post has been updated June 5, 2011 to correct some errors that an alert reader has pointed out to me.]

OK, granted, it was my own fault for coming to this, a mistake I am not likely to repeat. You go to enough conferences, and sooner or later you make the mistake of thinking that everyone knows how to put on an event that isn’t lame.

[Read more...]

Filed Under: Events, Information Technology, Software Tagged With: Business intelligence, CIO, CRM, software, SPTechCon

Infor Global Solutions Acquires Lawson Software

April 30, 2011 By Robert Eastman 1 Comment

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Lawson Software‘s signing, in the past few days, of the definitive agreement to be acquired by Golden Gate Capital and Infor Global Solutions promises to vault the combined entity to the #3 slot of ERP vendors. This is a notable achievement for Infor. [Read more...]

Filed Under: Small-to-Medium Business (SMB / SME), Software Tagged With: ERP, M&A, midmarket, software

5 Ways SMBs Can Better Influence Technology Vendors

February 24, 2011 By Miles Prescott 1 Comment

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It has been a year since SMB Research posted “SMBs: Get Influence Working with Large Vendors; 7 Guidelines to Ease the Process”. As we have been working with a number of end users in 2010 and in early 2011, we are updating and refreshing this with some new insights and recommendations.

While it is undoubtedly true that small-to-medium businesses (SMBs) cannot avail themselves of all of the price breaks and other advantages of larger enterprises who have bigger IT and capex budgets, there are steps you can take to “look” big and be treated with the respect and amount of attention that you deserve: [Read more...]

Filed Under: Best Practices, Information Technology, Small-to-Medium Business (SMB / SME), Software Tagged With: CIO, ERP, industry, Information Technology, software

Virtual Server Backup – A Conversation with Lois Paul’s Don Jennings

August 30, 2010 By Robert Eastman 4 Comments

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SMB Research is working with the Data Center Infrastructure Group’s Jerome Wendt to produce a Virtual Server Backup Software Buyer’s Guide.

Talking to Jerome and other folks, it has become apparent that the virtual server backup area is rapidly growing and evolving, and there is a lot of resulting end-user interest (and confusion).

So DCIG and SMB Research are jumping into the breach, as it were, and working on a Buyer’s Guide that should be the best source yet of information on this market segment.
[Read more...]

Filed Under: Information Technology, Software, Technology Tagged With: backup, Information Technology, software

Vendors: Are You Trying to Hide from Prospects and Industry Influencers?

August 26, 2010 By Miles Prescott and Bob Eastman 3 Comments

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In our research work at SMB Research, LLC we are continually researching, analyzing, profiling and/or reaching out to software, hardware, technology, and professional service vendors. People, you are often not making this as easy as it could be! You are putting unnecessary speed bumps in the way. [Read more...]

Filed Under: Best Practices, Business, Software Tagged With: software

2010 IT Planning for Small-to-Medium Business

April 23, 2010 By Miles Prescott 3 Comments

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SMB Research just completed a survey for 2010 IT Planning for Small-to-Medium Businesses (SMBs).

Filed Under: Best Practices, Information Technology, Small-to-Medium Business (SMB / SME), Software Tagged With: Cloud, CRM, ERP, Information Technology, Small-to-Medium Business (SMB / SME), software

SMBs: Get Influence Working With Large Vendors; 7 Guidelines to Ease the Process

December 14, 2009 By Miles Prescott 2 Comments

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We find it amazing how often large vendors in either ERP, Supply Chain, or some other category of software, come in to a deal and do not offer the prospect the best information to help make a decision. References are not provided or slowly given, prices are kept at a premium, and in some cases the prospect is mislead on the functionality of the software. While vendors do need to use their references wisely, users do need to know where to turn when they are not getting answers. [Read more...]

Filed Under: Best Practices, Small-to-Medium Business (SMB / SME), Software, Technology Tagged With: ERP, Information Technology, software, supply chain